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FAQ

How is your soap made?
Our bar soap is made using the cold-process method of soap making. This involves transforming vegetable oils and butters into soap through a chemical reaction process called “saponification”. Saponification occurs when the fatty acids in oils and butters come into contact with sodium hydroxide (i.e., lye). Every bar of genuine soap is made this way, whether the soap is made by a cottage industry soapmaker or a corporation.

This is my first experience with handmade soap; what differences might I notice?
For many people, their skin has adapted to the detergent bars sold in stores and it will feel quite different after using real soap. The most common difference I’ve heard about is due to the fact that the mass-market detergent bars actually dry out the skin by stripping off the skin’s natural oils.

The skin needs a certain amount of oil to protect it from environmental pollutants. Because of the detergent bar’s stripping action, a person’s skin may overproduce oil to compensate for the harsh drying effect. Thus, many people consider themselves to have “oily” skin. For those with “dry” skin, the skin’s natural oil production mechanism has been unable to adequately adapt and thus, the skin can actually feel quite dry as a result of the synthetic-laced bath bar, especially during the winter months.

Changing environmental factors can also cause the skin to require more water in order to remain hydrated and this translates into more water intake — healthy skin is an inside as well as outside job. To support and supplement this action, nutrient-rich body butters and lotions can provide extended skin-contact and deliver concentrated nutrients to the chosen skin areas. The combination of water intake and quality body butters can do wonders for many skin condition.

Our soap is naturally one-third glycerin and two-thirds soap.  With the naturally gentle soap and glycerin elements intact in real soap, a bar’s potential drying out effect tends to be minimized or non-existent depending on the oil blend used to produce the soap.

When initially changing over to natural soap after years of using mass-market detergent bars, the skin can go through a transitional period where it seems to feel oily after bathing. since the skin’s oil-producing mechanism is self-adjusting, it may take some time for this protective activity to downgrade the compensating oil production and rebalance itself. For most people, this generally occurs within 10 days though each body is an individual organism and other variables can influence the exact timeframe.

Changing from mass-market shampoos to natural shampoo bars has consistently shown a longer adjustment period, from 2 to 4 weeks. However, my hair has never felt so soft or looked so healthy as when I changed from commercial shampoos to my Bubbles & Locks shampoo bar (discontinued). The transition period was inconvenient as I had to wash my long hair everyday; but once I got through this 10 days, I was glad I followed through.

My husband experienced the oil overproduction effect when he changed from commercial detergent bars to my handcrafted, all-natural soap. It took about two weeks of using Sacred Showers soaps before his skin balanced itself out. Now he no longer has “oily” skin, a “condition” he thought he had his entire life. In hindsight, it seems evident that the detergent bars he was using (which shall remain nameless here 🙂 were stripping his skin of its natural oil, and in an effort to protect itself from external environmental factors, his skin began compensating with heavy oil production.

Is one Sacred Showers soap better as a facial bar than another?
I personally use every Sacred Showers formula on my face as well as my body. However, everyone is unique so as in most of life, experimentation is sometimes helpful to find what suits an individual best. Consider sampling a few small bars if you want to target a specific personal situation or email us for suggestions. Some soaps I would consider for a facial bar would be Fabulous Skin! or Silhouette which I recently designed as a face soap with botanical teas and infusions.

If you prefer an unscented soap as a facial bar, consider Simple Pleasures or Whispers. Several people have commented that they enjoy using Honey Tree as a facial and/or shaving bar.

None of my soaps are classified according to skin type. Everyone’s skin is different and often changes from season to season — this is “normal.” Life is a dynamic event.  Accordingly, our soaps are formulated to be balanced and adaptive for changing conditions rather than targeting isolated conditions.

Targeting isolated components merely requires you, the user, to purchase more specialty soaps for different body areas. Because of how we formulate our soaps, each one may actually be used as a shampoo, body or shaving bar; personal preferences will dictate actual usage. You may find one soap is more comfortable to use during one season and another soap formula feels better during another season. As with any skin care product, however, if irritation develops, discontinue use.

Tell us a little about the ingredients in the Sacred Showers soaps and how a bar is developed.
Our bar soaps are naturally produced and never tested on animals.

Additives such as clays, nut meals, honey, herbal tinctures and herbs are cosmetic or food grade. We use high quality and vibrantly dynamic flower essences, the FES Quintessentials and Healing Herbs lines, which provide distinct qualities and lend energetic support to a blend.

Fragrances are frequently derived from essential oils which contribute an aromatherapy element as well as many having distinct skin care properties. Finally, we consider vegetable oil and butter profiles in relation to the soap’s concept and identity.  Most soap coloring is naturally derived from its ingredients. Thus, many bars are similar in color.  Other bars contain herbal coloring.  At this time, Fall, 2013, this is the extent of our color collection though we are exploring mineral colorants. Soap Cakes may contain a small amount of FD&C colorants.

The soap formula is then designed and the soap making process undertaken. The creative expression is executed with all soap making elements purposely administered to create a synergistic soap bar that will provide an enhanced bathing experience complimentary to both body and soul — holistically formulated & crafted.

Care is taken to enhance the very best attributes of each soap ingredient during the blending process, including attention to environmental factors. We think this carefully orchestrated methodology results in a noticeable difference in the bathing experience.

After more than ten years of sharing our soaps with customers, family, friends, I think it is safe to say everyone agrees — there’s nothing else like a shower with Sacred Showers Handcrafted Soap, Holistically Formulated & Crafted — for the benefit of everyone, including the planet!

I sincerely THANK YOU for visiting our web site & considering Sacred Showers Handcrafted Soap.

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Privacy Policy

At Sacred Showers Handcrafted Soap, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations.

The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. However, we, Sacred Showers Handcrafted Soap, do not guarantee complete security on stored information.

How Do We Use the Information We Collect?
When you become an Sacred Showers Handcrafted Soap member, we ask you to fill out a form that requests your name, address and e-mail address as well as other information that allows us to process your orders.

We use a third-party newsletter service.  If you sign up for our newsletter and/or create an account, your email address and name are added to the newsletter service database.  You may opt-out of this service at any time by either clicking an unsubscribe link included in the newsletter or sending an email to the Soap Maker.

At this time, Sacred Showers Handcrafted Soap does not share data with anyone. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Our current site does not require demographic information to create an account.  [Previous site policy:  Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.]

Refer-A-Friend; Share
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Sacred Showers Handcrafted Soap does not store this information and uses it for the sole purpose of sending this one-time email.

Forwarding a page or product information using the “Share” button does not require personal information.

Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security
All Sacred Showers Handcrafted Soap employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel.  Payment processing occurs through third-party sites such as PayPal.  For security information specific to these third-party sites, please visit the respective sites.

Correcting/Updating Your Personal Information
After becoming an Sacred Showers Handcrafted Soap subscriber you may correct/update your personal information by clicking on the ‘My Account’ link at the top of any page, entering your ID, password when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly.  If you wish to deactivate your account, you may contact our member services group through the ‘Contact Us’ section.

Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the Sacred Showers Handcrafted Soap site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from Sacred Showers Handcrafted Soap.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Contests
Periodically, contests are run on our site. Sometimes contests are sponsored by our customers. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name and state posted on our site if you are the winner. Winner’s names are NEVER shared with our customers without their consent.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Privacy Policy Updates
From time-to-time we may update our privacy policy.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy – or anything else you might want to discuss.

You can reach us via email at
soapmaker@sacredshowers.com

Sacred Showers Handcrafted Soap
817 Pinewood Ave.
Sanger, CA  93657

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Shipping & Order Policies

SHIPPING:

Shipping costs are based on weight and departure from our zip code  to your “ship to” address.

Due to new postal regulations for large envelopes, First Class mail shipping option has been discontinued.

International orders are discontinued.

If you are a Canadian or United Kingdom customer, please contact me to place an order with proper shipping costs.  Thank you.

Domestic orders over $100 in products ship for free. Free shipping not available on international orders or wholesale orders.

Except for First Class Mail, most rate options begin at 1 pound. This means an order weighing less than 1 pound will still calculate shipping at the 1 pound rate. 3 large bars of soap generally ship for the same price as 1 or 2.   Additional ounces above product weight cover packing materials.

We ship to the following countries:
United States
United Kingdom
Canada

SMALL ORDER CHARGE:
Due to the rising costs of virtually everything,  we have instituted a $5 fee for orders LESS THAN $20. This fee automatically applied in the shopping cart. Thank you for your understanding.

HANDLING FEE:
We do not charge a handling fee.

SALES TAX:
Sales tax is added to orders purchased from California addresses.

RETURNS:
Due to the personal nature of our products, we do not accept returns.  If you are dissatisfied with a product, please contact us.